Recent Coverage

Software Company Reduced Churn with Text Analytics and NLP Insight

Tech Provider: Lexalytics - A natural language processing and text analytics software and service provider. Client Company: Voziq - Offers software to help customer reduce churn and gain insight on their customers. Industry: Media Function: Business intelligence and analytics, Process automation Tech Provider Conta ... Read More...

How Will Artificial Intelligence Affect the Future of Retail?

After a presentation at the Shop!Association’s national conference late last year, I had plenty of time to chat with retail business people about their own ideas about AI’s uses, and the trends that matter most. This prompted me to gather my thoughts and combine the ideas of retailers with the AI-in-retail research ... Read More...

Overcoming Challenges in Voice-Based Natural Language Processing (NLP) in Business

Episode Summary: In this episode of AI in industry, we speak with Michael Johnson, the director of research and innovation for Interactions llc, in Boston MA. Michael explores the inbound (human to machine) and outbound (machine to human) applications of voice based natural language processing (NLP) and also talks abo ... Read More...

Natural Language Processing – Current Applications and Future Possibilities

A 2017 Tractica report on the natural language processing (NLP) market estimates the total NLP software, hardware, and services market opportunity to be around $22.3 billion by 2025. The report also forecasts that NLP software solutions leveraging AI will see a market growth from $136 million in 2016 to $5.4 billion by ... Read More...